This Privacy Policy describes how ClipForYou, Inc. (“ClipForYou,” “we,” or “us”) collects, uses, and shares personal information in connection with our marketplace at clipforyou.me and related services (the “Service”). It applies to creators, buyers, and visitors. By using the Service you consent to the practices described here.
1. Information We Collect
1.1 Information you provide
- Account information: name, email, password (stored as a cryptographic hash only), role (Fan or Creator), and any profile fields you choose to add (bio, handle, avatar, links);
- Payment information: payment method details collected and processed by our payment partner Stripe. ClipForYou does not store full card numbers;
- Identity & tax information (Creators only): information required to onboard to Stripe Connect, including legal name, address, date of birth, and tax ID, which is provided directly to Stripe;
- Content: videos, images, messages, request descriptions, reviews, and other content you upload or submit;
- Communications: emails, support tickets, and in-app messages.
1.2 Information we collect automatically
- Usage data: pages viewed, features used, session duration, clicks, referrers, and similar analytics;
- Device data: IP address, device type, operating system, browser type, language, and approximate location derived from IP;
- Cookies and similar technologies: session cookies for authentication and analytics cookies for product improvement. See Section 7 below.
1.3 Information from third parties
- Payment processors (Stripe) provide us with transaction status, fraud signals, and payout state;
- Email delivery providers (e.g., Resend) provide deliverability metrics;
- Analytics providers provide aggregated, anonymized metrics.
2. How We Use Information
We use personal information to:
- Create and operate accounts, authenticate users, and deliver the Service;
- Process payments, payouts, and escrow releases via Stripe;
- Facilitate communication between Buyers and Creators;
- Moderate content, detect fraud, enforce our Terms, and investigate violations;
- Send transactional emails (receipts, delivery notifications, password resets) and, where permitted, product updates;
- Improve the Service through analytics, A/B testing, and usability research;
- Comply with legal obligations, including tax reporting, sanctions screening, and responses to lawful requests.
3. Legal Bases (EEA / UK users)
Where the GDPR or UK GDPR applies, we rely on the following legal bases: (a) performance of a contract to operate your account and process transactions; (b) our legitimate interests in securing the Service, preventing fraud, and analytics; (c) your consent where required (for example, non-essential cookies); and (d) legal obligations.
4. How We Share Information
We do not sell your personal information. We share it only with:
- Creators or Buyers, as needed to fulfil a transaction (e.g., the recipient name on a request is shared with the Creator);
- Service providers who help us run the Service: Stripe (payments), AWS or compatible object storage (content hosting), Resend or similar (transactional email), analytics providers, and customer-support tooling — each under contractual data-protection obligations;
- Law enforcement and regulators when required by law, subpoena, or valid legal process, or to protect rights, safety, or property;
- In a business transfer (merger, acquisition, financing, or sale of assets), subject to this Policy.
5. Data Retention
We retain personal information for as long as your account is active and for a reasonable period afterward to comply with tax, accounting, anti-fraud, and legal obligations (typically up to seven (7) years for financial records). Content you delete may persist in encrypted backups for up to ninety (90) days before being overwritten.
6. Your Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you;
- Correct inaccurate information;
- Delete your account and associated personal information (subject to legal retention requirements);
- Port your information to another service;
- Opt out of certain uses (e.g., marketing);
- Lodge a complaint with your local data-protection authority.
California residents have rights under the CCPA/CPRA, including the right to know, delete, correct, and limit the use of sensitive personal information. EEA and UK residents have rights under the GDPR/UK GDPR. To exercise your rights, email privacy@clipforyou.me. We will verify your identity before fulfilling a request.
7. Cookies
We use strictly-necessary cookies for authentication and session management, and analytics cookies to understand product usage. Where required by law, we display a cookie banner and offer granular controls. You may also control cookies in your browser settings; disabling strictly-necessary cookies may prevent the Service from working.
8. Security
We implement administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit (TLS), encryption at rest for sensitive fields, hashed passwords (bcrypt), role-based access controls, and regular security reviews. No system is perfectly secure; if you believe your account has been compromised, contact us immediately.
9. International Transfers
ClipForYou is based in the United States. If you access the Service from outside the U.S., your information will be transferred to and processed in the U.S. Where required, we rely on Standard Contractual Clauses or equivalent mechanisms for cross-border transfers.
10. Children
The Service is not directed to children under 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided us personal information, contact privacy@clipforyou.me and we will delete it.
11. Third-Party Links
The Service may contain links to third-party sites. We are not responsible for the privacy practices of those sites; please review their policies separately.
12. Changes to this Policy
We may update this Policy from time to time. We will post the updated Policy and revise the “Last updated” date. Material changes take effect when posted.
13. Contact
Privacy inquiries and data-subject requests: privacy@clipforyou.me
ClipForYou, Inc. — Attn: Privacy Team